NShop
Admin guide

Kitchen board

Live queue for restaurant orders — advance status in one tap.

Restaurant tenants get a Kitchen screen at /admin/kitchen. It shows every active food order for your store and lets you move each one to the next step in the kitchen flow without opening the full order editor.

https://cafe.yourshop.com/en/admin/kitchen

Order #A4F2C1 · Pickup · Table 7

Preparing

2× Margherita — extra cheese
1× Tiramisu

→ Ready

Cancel

Kitchen cards with a single “advance” action per order.

How the flow works

The next status depends on fulfillment type:

TypeSteps
DeliveryReceived → Preparing → Ready → Out for delivery → Completed
PickupReceived → Preparing → Ready → Picked up → Completed
Dine-inReceived → Preparing → Ready → Completed

The board polls every ~20 seconds so new orders appear without a manual refresh. Scheduled orders show an amber “Scheduled for …” banner.

When to use Kitchen vs Orders

  • Kitchen — fast line-of-sight during service; one button per card.
  • Orders — full detail, customer contact, notes, refunds, and status filters for a specific kitchen step.

Customers see the same steps on their order timeline — shop timelines (Placed → Shipped) are not used for food orders.

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