Getting started

NShop is one platform that runs many shops. The shape of your experience depends on who you are.

If you're a shopper

You arrived at a store like acme.shop.example or bistro.shop.example. That address belongs to one shop; everything you see - products, branding, colors, checkout - is that shop's. Your account works across all NShop stores, so when you sign up at one, you're recognized at the next.

Start with the Shopping guide.

If you run a store on NShop

You have admin access to your store. Your admin workspace lives at /admin on your store domain. From there you manage:

• products, variants, categories, and stock,
• orders (shop fulfillment or restaurant kitchen flow), sold-out menu toggles,
• coupons and shipping,
• branding (logo, hero, colors),
• payments and payouts,
• team members and roles,
• the storefront AI assistant's persona.

Start with the Admin guide.

How stores stay separate

Each store on NShop is fully isolated - its products, orders, and branding belong to it alone, and one store can never see another's data. Shoppers are the one thing shared across stores: a single account works everywhere. Read Multi-tenancy for the full picture.

What you should know about the AI assistant

NShop ships two AI surfaces. The floating chat on every storefront is the casual one - it answers questions, suggests products, and looks up your orders. A second, more capable agent can actually act on a shopper's behalf - add to cart, fetch order details, remember preferences - safely, within that shopper's own account.

Both are detailed in AI features.