AI features
AI features
Two shopping assistants, image generation, growth insights, and how to customize them.
NShop ships AI as a first-class platform feature, not an add-on. There are two shopping assistants, an image generator for admins, and a growth advisor for store owners. All of them run on advanced AI hosted in the EU, with access scoped to your store.
At a glance
| Surface | Audience | What it does |
|---|---|---|
| Storefront chat | Shoppers | Answers product and order questions; suggests items; works in EN/NL. |
| Shopping agent | Shoppers (opt-in) | Searches, adds to cart, looks up orders, remembers preferences - safely, within the shopper's own account. |
| Image generation | Admins | Generates product photography with a preview-and-approve workflow. |
| Growth insights | Admins | Reads 30 days of stats and proposes next moves. |
What makes this different
- Two surfaces, one platform. The casual chat is great for browsing; the agent is great for acting. They share the same persona and the same product catalog, so the experience is consistent.
- Acts only within the shopper's own account. The agent isn't all-or-nothing. Each action - looking up orders, adding to cart, remembering a preference - is checked individually. Anyone can browse and search; private actions require a signed-in shopper, and they only ever touch that shopper's own data.
- Scoped to your store. The agent only sees products and orders for the store the shopper is on. There's no way for one store's data to reach another.
- EU-hosted. The AI runs in the EU. Prompts, responses, and the data behind them never leave the EU.
- Rich replies, not just text. The shopping agent can render product cards, comparison tables, and an order summary inline - not just paragraphs.
What's next
- How it helps - concrete shopper and admin outcomes, with examples.
- Customize the assistant - persona, tone, and industry settings.