Restaurant ordering
Menu, modifiers, pickup, delivery, and dine-in at food stores.
Some NShop stores are restaurants. The experience differs from a physical-goods shop: you order dishes with optional add-ons and choices, rather than products with sizes and stock counts.
Menu & dishes
- Categories group dishes on the menu page.
- Tap a dish to open a modal - choose required options (e.g. size) and optional add-ons.
- Sold out dishes and options are greyed out and cannot be added.
Cart & checkout
The cart drawer works the same way, but line items show modifier summaries. Checkout asks for:
- Fulfillment - delivery, pickup, or dine-in (when enabled).
- Scheduled time - optional “order for later” slot.
- Table number - for dine-in.
- Delivery address - for delivery (fees follow the store's restaurant settings).
Food checkout does not hold items the same way a shop checkout does. If a dish sells out while you pay, you'll see a message and need to adjust the cart.
Payment options match the store: paying online or pay-on-delivery.
Tracking your food order
Open your order to see a kitchen timeline - Received → Preparing → Ready → then Picked up or Out for delivery → Completed. This is separate from the shop timeline (Placed → Paid → Shipped).
See Orders & tracking for emails, invoices, and cancellations (shop orders have richer self-cancel rules today).